![]() ![]() In the beginning I backed up to Google drive directly from the tablet, but the screens used to time out so it was easier and faster from the laptop. Now Google drive has the "good" backup copy. The reason I had trouble in the studio device is the original source of the file on Google drive was the backup to the laptop which was sent to google drive as it was faster on a CAT5 then from wifi on the tablet. This does make me appreciate the Companion app. Works by backing up on S7+ device and copying file to laptop and to the Backup NotePro. I'll work on getting this fixed for the next update. If you create the backup file on the device itself in MobileSheetsPro under Settings->Backup and Restore->Backup Library, transfer the backup file to the other devices, then restore them in MobileSheets, you won't encounter any problems transferring favorites. (11-05-2021, 09:24 AM)Zubersoft Wrote: So it looks like this issue is isolated to creating and restoring backups with the companion app. Mobile Companion is v3.1.4 I think it might have updated since I first loaded it when I purchased the android version. Unfortunately I overwrote the original stamplists.json on the W10 dated more recently with the 9-16-21 version from the S7+ but neither had any content.ĭid something change with the updates or am I more likely missing a setting. There is over 2700 lines when the file is viewed in a note editor. I purchased the android version I think in August, perhaps very early September but I used favorites very quickly to standardize the highlighting and box sizes. BUT the file date was 9-16-21 and I have made massive additions and changes to the favorites over the last few weeks. I copied the stamplists.json file on the S7+ to my W10 and it still showed empty Favorites. So the only place where the favorites actually reside at this time is on my S7+. I have experimented with editing but nothing worth saving since I have no favorites. I have not done any editing on the NotePro's, and because the favorites don't restore to the W10 I have not done any editing there at all (W10 version purchased a few days prior to posting). Just to Clarify, the main file is the one on the Samsung S7+ that is where I do almost all my editing with MobileSheets. This seems to be a new issue as prior versions of the app did transfer the favorites via backup/restore. My NotePro12.2 that I carry as a backup on gigs was restored from my laptop via the Companion app. When I created a few favorites and backed up to the device and restored from the device it kept the favorites, when I then restored again from the cloud favorites was empty. When I restored from the most recent backup from Google Drive favorites were empty. It's been a couple of weeks when I last restored on that old NotePro and when I checked it the favorites were there. I do keep the old one usually with a current copy of the MobileSheets file. Last night in my studio downstairs I have my wife's old NotePRo 12.4 which I used for practice mostly for ireal pro but since using MobileSheets the only thing I use is my newer S7+. (11-04-2021, 12:52 PM)Zubersoft Wrote: Yes, if you restore a backup from the S7+ where the favorites reside on one of the other devices, the favorites should be included with that. That is why I never noticed it missing on the NotePro, I just verified that it worked like the S7+. If something happens to my S7+ I can pull the NotePro out of my gig bag and save the day. ![]() I will likely do some editing on the W10 but the NotePRo is for backup use only. Or do I need to copy the favorite's file manually. If the source of the file and all the work is on the S7+ and I restore that file to the W10 version or the older NotePro 12.4 will the files that are backed on the S7+ and restored on the W10 or NotePro include the favorites. I just checked the NotePro and the favorites are not there either. I was also backing it up to my older Samsung NotePro 12.4. I was doing all the editing on my Samsung S7+ tablet. Alternatively, if you want me to look at the backup file, I can do that too. If you want to restore the backup file and send your stamplists.json file to I can take a look at it. The favorites are stored in the storage location (C:\Users\\AppData\Local\Packages\41730Zubersoft.MobileSheets_ys1c8ct2g6ypr\LocalState by default) in the stamplists.json file. If you did not backup the settings, then the favorites would not be included. (10-31-2021, 08:08 AM)Zubersoft Wrote: That's very strange that you are not seeing your favorites after restoring the backup file, as the favorites should certainly be included with that if you checked the option on the backup dialog to backup the settings. ![]()
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